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-
- Dear _____ (name):
-
- In the past I have valued your patronage. But despite
- the fact that we have always enjoyed a mutually pleasant and
- profitable relationship, you have not placed an order with me
- in recent (time period). Am I responsible for something said
- or done that offended or displeased you?
-
- Please let me know if anything is troubling you that
- I can rectify. Just call on the phone so we can talk. I
- definitely respect your insight and good will.
-
- Cordially yours,
-
-
-
- (name)